Privacy Policy

1. Scope of this policy

This policy applies to the More & More Supermarket website and information you submit through its forms or contact channels. Our stores currently serve customers in Seoni and Chhindwara, Madhya Pradesh, India.

Third-party websites and services linked from our website have their own privacy practices. Please review their policies before sharing information with them.

2. Information we may collect

Depending on how you use the website, we may receive:

• Contact details you choose to provide, such as your name, phone number, or email address.
• Feedback or complaint details, including the selected store, issue category, message, and any follow-up information you provide.
• Basic technical information that may be recorded by the website or hosting/security tools, such as browser details, approximate usage data, and security logs.

Please do not include payment card details, passwords, government identity numbers, or other highly sensitive information in feedback messages.

3. How we use information

We may use submitted information to respond to enquiries, review feedback and complaints, improve customer service, investigate store-related issues, maintain website security, and meet applicable legal obligations.

We will use information for purposes reasonably related to the reason it was provided, or as otherwise permitted by applicable law.

4. When information may be shared

We do not intend to sell personal information. Information may be accessible to authorised team members who need it to respond to you, and to service providers supporting website hosting, security, email delivery, or maintenance where necessary. Information may also be disclosed when required by law or to protect rights, safety, and the integrity of our services.

Links to Google Maps, Instagram, WhatsApp, or other third-party services may take you to platforms governed by their own terms and privacy policies.

5. Cookies and similar technologies

WordPress, hosting, security, or embedded third-party services may use cookies or similar technologies to support site functionality, security, preferences, or usage measurement. The exact cookies depend on the services enabled on the live website and its configuration.

You can manage cookies through your browser settings. Disabling some cookies may affect certain website features.

6. Security and retention

We use reasonable measures intended to protect information from unauthorised access, loss, misuse, or alteration. No website or electronic transmission can be guaranteed to be completely secure.

Information is retained only for as long as reasonably needed for the purpose it was collected, including handling a complaint, maintaining records, resolving disputes, or meeting legal requirements, after which it may be deleted or de-identified where appropriate.

7. Your choices and requests

You may contact us to request access to, correction of, or deletion of information you have submitted, subject to applicable law and legitimate record-keeping needs. We may need to verify your request before acting on it.

8. Children’s privacy

Our website is intended for general shopping information and is not designed to knowingly collect personal information from children. A parent or guardian who believes a child has submitted personal information may contact us to request appropriate action.

9. Changes to this policy

We may update this policy when our website, services, or legal requirements change. The revised policy will be posted on this page with an updated date.

10. Contact us

For privacy-related questions or requests, please use the contact details or official social channels published on our website’s Contact page. Please identify the request clearly and avoid sending unnecessary sensitive information.